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Privacy Policy

Last updated: 17 November 2025

 

Thank you for visiting our website. We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with our website, products, or services.

 

Before reading further, please note that the explanations and information provided here are general and high-level, and should not be relied upon as legal advice or as recommendations for your business policies. We cannot determine the specific privacy requirements relevant to your activities, location, or business model. We strongly recommend seeking independent legal advice** to customise this policy for full compliance.

 

A Privacy Policy discloses how personal information is collected, how it is used, how it is protected, and in what circumstances it may be shared. It also outlines the rights available to users regarding their personal information and how they may exercise those rights.

 

1. Personal Information We May Collect

 

“Personal information” includes any information that can reasonably identify an individual. We may collect information such as:

 

* Full name, email address, phone number, postal or billing address

* Account or profile details

* Form or survey responses, uploaded content, or communications

* Any other information voluntarily submitted via the website

 

2. Purpose of Collection

 

We may collect personal information for reasons including (but not limited to):

 

* Providing, maintaining, and improving our website, products, and services

* Responding to enquiries or customer support requests

* Sending updates, marketing communications, or service-related messages

* Processing orders, payments, or digital product delivery

* Personalising user experience and content

* Analytics, business optimisation, or legal compliance

 

You may opt out of marketing communications at any time.

 

3. Disclosure & Third-Party Providers

 

We do not sell personal information. However, we may share information with trusted third-party service providers where necessary for business operations, such as:

 

* Website hosting, cloud platforms, and IT services

* Email service providers and marketing tools

 

We may also disclose personal information where required by law, court order, fraud prevention, or to protect our legal rights.

 

Some third-party providers may operate outside Australia. Where international disclosure occurs, we will take reasonable steps to ensure these providers comply with privacy standards that align with the APPs.

 

4. Data Storage & Security**

 

We take reasonable physical, technical, and managerial measures to safeguard personal information. However, no online platform, transmission, or storage method is completely secure, and we cannot guarantee absolute protection.

 

Users share information at their own risk.

 

5. Access, Correction, or Deletion Requests

 

Under Australian privacy law, you may request to:

 

* Access the personal information we hold about you

* Correct inaccurate or outdated information

* Request deletion where legally applicable

* Withdraw consent to marketing or data processing

 

To exercise your rights, please contact us using the details below.

 

6. Cookies & Digital Tracking**

 

Our website may use cookies, pixels, and other tracking technologies to support functionality, preferences, analytics, and marketing. You may disable cookies through your browser settings, however this may affect website functionality.

 

7. Changes to This Policy

 

We reserve the right to modify this Privacy Policy at any time. Any changes will be updated on this page with a revised “Last Updated” date.

Continued use of the website constitutes acceptance of any updates.

Cassandra Williams

Sunshine Coast QLD, Australia

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